Unified Communications

What is Unified Communication?

Unified Comm'-s or UC is a collaborative way of working that links together the aspects of traditional “Enterprise telephony” or call handling, such as that done by a hardware telephone system, with a multitude of other communication methods all integrated within a single platform. Communicate with your team using desk phones, soft phones, mobiles, tablets, laptops or desktops with a single, simple to use client and stay connected no matter where you are.

Our UC Platform offers:

  • Standard call handling and management 
  • Instant Messaging
  • Rich Presence
  • Desktop sharing
  • My Room Collaboration
  • Video conferencing
  • Audio conferencing bridge
  • Call Recording
  • Call/Contact Centre add-on’s
  • Social Media integration
  • Integrations with leading CRM’s such as Salesforce and Dynamics

Why choose UC?

The Co-operative Business Telecoms' UC platform is fully cloud hosted removing the need for expensive onsite hardware; sitting on a fully global resilient network it removes any single point of failure to provide a fully resilient and secure base to unify business communications.

Increased use of mobile devices allows you to work on the go, and with our Unified Communications solution you will never miss a call or be out of touch. A single client can allow you to work on mobile devices without missing a beat and increase productivity.

With fast deployment, using market leading devices we can build a fully tailored solution to meet the needs of your business no matter what the size. Single office, multi-site or remote workers - UC can offer a single, consolidated platform to enable your organisation to maximise its communications.

Simply call us on 01608 434 070, email us at sales@thephone.coop or use the enquiry form below and one of our experienced advisors will be able to help find the right solution for you.

Unified Communications

Contact us today using the form below to see how we can help or call our dedicated UK team on 01608 434 070 to speak to an advisor.