Mobile Services

 


What Network do you use?

We are classified as an MVNO (Mobile Virtual Network Operator) which means we don’t just resell other networks deals but we create our own to make sure you get the best prices. We do however use the EE network to carry our service which provides you with excellent signal coverage.

You can check your signal using our helpful tool.

Back to top


Can I keep my number if I switch to you?

Yes. All you need to do is request a PAC (Porting Authorisation Code) from your current supplier and pass this to us at the point of order and we can move your existing number onto our service.

Back to top


How do I set up the Internet on my phone?

We can set up your internet and picture message settings on a wide range of mobile handsets simply by sending you a text. Using the link below you can search for your specific model and we will send you a message that will automatically enter your settings.

Follow this link to check for your handset APN & MMS Settings.

If you cannot find your phone on this link please call our business team on 01608 434 070 for further assistance.

Back to top


My phone's been stolen, what do I do?

To report a stolen phone please call our business services team on 01608 434 070 (Mon-Fri 09:00-17:30), or 01608 434 072 (at all other times)

Back to top

Any other questions

Need help?

Please tick to indicate which service you need assistance with: