Help & Support

FAQs

Welcome to The Co-operative Business Telecoms help and support page.
Simply select the service you are having problems with from the list below and there will be some common issues along with helpful advice of how to resolve them.

Line Rental & Calls

Broadband Services

Fibre Broadband

Mobile Services

Billing Queries

Should you still require further assistance please call our friendly UK based business support team on:

Customer Support: 01608 434 070 (9am - 5:30pm, Mon -Fri)

Line and Broadband fault reporting: 01608 434 070 (24/7)

or

Email us on: businessservices@thephone.coop

Alternatively complete the “Any other questions” form at the bottom of this page.

Any other questions

Need help?

Please tick to indicate which service you need assistance with: